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Successful Buyer Client Systems

4 CE and 4 Core GRI credit hours. To add CRS renewal credit, see below for details.

$50.00

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Online Course
Includes Video
Printable Certificate
GRI Credit
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At A Glance:

Price: $50.00 (USD)
Purpose: 4 CE and 4 Core GRI credit hours. To add CRS renewal credit, see below for details.
Features: online text, online video, printable certificate, GRI credit
Hours: 4 Hours
Category: Real Estate > Continuing Education > North Carolina
Sponsor /
Delivery:
North Carolina REALTORS®
4511 Weybridge Lane,
Greensboro, NC 27407
(336) 294-1415

Course ID: 3332

View Course Syllabus

Although you have 45 days to complete this class, all CE for the 2018-2019 year must be completed by June 10, 2019. CE will not be available from June 10 to July 1.

Licensees who have earned the Certified Residential Specialist (CRS) designation can purchase this course for 4 hours of elective CRS Credit towards renewing their CRS designation.

Click Here to purchase Successful Buyer Client Systems (With CRS Credit) for an additional $20.

For additional information about CRS, please visit www.crs.com.

This course will provide real estate professionals with the proper training, technology, tools and systems to generate more successfully completed closings by educating buyers on the buying process, and by helping buyers negotiate the best terms for a loan and for a purchase. Discover hands-on systems and solutions to improve your productivity and manage the process of working with buyers to generate a higher return on your investment.

The modules covered in this course are:

  1. Buyer Business Model
  2. Working with Systems
  3. Buyer Needs and Expectations
  4. Working with Different Buyer Types
  5. Buyer Client Relationship
  6. Qualifying the Buyer
  7. Buyer Credit Score
  8. Counseling the Buyer
  9. Reach the Buying Decision
  10. Contract Negotiation and Closing
  11. Scripts and Dialogues
  12. Client Relationship Management

Learning Objectives

At the conclusion of this course, students will be able to:

  • list your three keys for successfully working with buyers.
  • explain the importance of having systems in place for your business.
  • define the number one thing buyers want from their real estate professional.
  • create an Interview Questionnaire for buyers to use to hire you as their agent.
  • identify the different types of buyers by generation and needs, allowing you to form strategies for working with them.
  • communicate your value and your "point of difference" to a buyer.
  • qualify a buyer using the three categories of questions: qualifying, pricing, and property.
  • explain the five factors used to calculate a FICO score.
  • conduct a buyer counseling session.
  • use systems for helping a buyer rank homes and reach a buying decision.
  • implement a 3‐10‐30 follow‐up system to ensure buyer satisfaction after closing.
  • educate buyers about how they can communicate with you and what information they can expect from you.
  • explain the benefits of using a Customer Relationship Management (CRM) system.

Course Content

Each module will begin with an informational video lecture from the course instructor, Chandra Hall, followed by interactive activities to expand upon the module's subject. At the end of each module is a short quiz to help remember the important points you should now be better familiar with.

After completing all of the modules and a short feedback survey, a course completion certificate for North Carolina real estate continuing education credit will be issued. Keep this completion certificate for your personal records. North Carolina REALTORS will then upload your course completion credit to the North Carolina Real Estate Commission. A completion certificate for GRI credit will also become available for download.

Licensees who have earned the Certified Residential Specialist (CRS) designation can purchase this course for 4 hours of elective CRS Credit towards renewing their CRS designation.

Click Here to purchase Successful Buyer Client Systems (With CRS Credit) for an additional $20.

For additional information about CRS, please visit www.crs.com.

Our Mission Statement

To provide superior distance education that exceeds industry standards and expectations in course content and delivery methods to those who seek to enter a new profession and those engaged in a profession.