Mastering Real Estate Negotiations

The ability to negotiate is a major part of the service package that real estate professionals offer to get a seller the best price and terms available in the marketplace today. Negotiation is also a valuable skill to help a buyer get the home they desire at a fair price with terms that are pleasing to them. It's important to recognize that real estate professionals negotiate more often than they may realize! Every incoming call, client consultation meeting, and open house event includes some level of negotiation.

The ability to understand and recognize different negotiating styles and strategies results in successful client interactions and closed transactions. This course introduces students to DISC Behavior Profiling, training students how to build trust and connect with others, balance emotion and logic, reduce stress, and ultimately achieve a Win-Win-Win negotiation.

The modules covered in this course are:

1. Defining Negotiations
2. Identify Your Negotiation Style
3. Measuring Your Success
4. Recognize Other’s Negotiating Strategy
5. Choosing the Right Negotiating Style
6. Build Trust
7. Develop Understanding
8. Reduce Stress

Learning Objectives

After completing this course, you will be able to:

• distinguish between obvious and non-obvious negotiations
• identify statistics you should analyze to succeed in negotiations
• distinguish between four DISC behavior profiles of other negotiators
• implement the most effective negotiation strategy for the situation
• establish improved levels of rapport and trust
• distinguish between transactional and connector questions
• provide perspective to avoid the pitfalls of highly emotional negotiations

Course Content

This course is divided into eight chapters. Each chapter begins with a video lecture from the course coach, Jackie Leavenworth. Jackie will teach you efficient ways to handle both negotiations and those you are negotiating with. After the lecture, interactive activities will help reinforce the tips you just learned. The chapter will end with a short multiple-choice question quiz.

After completing all of the modules, a 30-question final exam will be given. The final exam is not timed and can be attempted as many times as needed to earn the minimum 90% passing score. A course completion certificate for Kansas real estate continuing education credit will be issued after passing the final exam and completing a course feedback survey.

Instructors

Although this course is largely self-guided, you may contact your instructor at jackie@coachjackie.com if you have questions or concerns about the course content.

Issuance of Credit

You will receive a digital Kansas continuing education completion certificate (PDF) after the completion of this course. This certificate can be printed or kept digitally with your records.

The Kansas Association of REALTORS® (KAR) will upload your CE course completion record to the Kansas Real Estate Commission (KREC) within 5 days of course completion. You do not need to send the course completion certificate to KREC unless requested to by the commission.

Technology Requirements

This course is compatible with all major web browsers and operating systems. This includes Internet Edge and current versions of Chrome, Safari, Opera, and Firefox. Current Android and iOS mobile devices are supported.

Course Access

Access to this course is allowed for 45 days, and up to 180 days after completion, whichever is greater. The course will be available 24 hours a day, 7 days a week, unless there is scheduled system maintenance. If this course is not completed within the given amount of time, a reinstatement fee may be charged.

Cancellation and Refund Policies

No refunds are available for this course. Cancellation requires no notification and students may discontinue the course at any time.

Policies on Cheating and Misrepresentation

Misrepresentation of personal identity is strictly forbidden for all courses. Falsifying personal information, forgery, and misrepresentation may result in immediate suspension. Additional actions by state and federal agencies may include loss or suspension of a license, failure to grant a license, fees, or criminal prosecution.

Cheating on courses that supply completion certificates, designations, or official credit is not tolerated. Keynote is not obligated to continue to furnish credit or continued support for students caught cheating on any part of the coursework or testing.