Find this page again at:
https://www.onlineed.com/system/pages/contact.php

Contact OnlineEd

We don't use annoying automation systems or AI! Talk to a real person on the phone, by chat, or by email.

1-(503)-670-9278
1-(866)-519-9597
Toll free
Customer service available 9-5, M-F. Limited weekend support by email.
Closed on US holidays.
OnlineEd, LLC.
14355 SW ALLEN BLVD STE 240
BEAVERTON, OR 97005-4700
No in-person services provided.
Please enroll online or by phone.

Frequently Asked Questions

How do I take C.A.R. free CE courses?
Does my Ethics course count for CE?

In many cases the ethics course you took may count for CE. All of our ethics courses will count for CE in one state or another. NAR did offer a CE and non-CE version. Please check to see if you received a continuing education certificate for your ethics course.

What is my password?
BioSig-ID isn't working. Can you help?

Get help here. BioSig-ID is required by the NMLS. Course providers do not have access to override your BioSig account or change your password. Please visit the NMLS BioSig-ID help page for support.

Do you price-match competitor's courses?

Yes! We do price-match. Please send an email explaining where you found a lower price to mail@onlineed.com or give us a call at 1-(503)-670-9278.

How do I track my time for construction contracting courses?

You track your own time. You will submit a timesheet to us online to verify that you have studied 16 hours.

Do I need to live in-state to get a license?

Most of the time you do not and can go ahead and start on coursework and get a license without having a mailing address in the state.

Where is my receipt?

Receipts are emailed out as soon as you first enroll. If you are unable to find this in your previous emails, please let us know and we can send you a new one.

What is OnlineEd’s tax ID number?

OnlineEd does not release this information to the public.

Why can't I set up my Oregon state exam?

Make sure that we have your "applicant ID number". If we don't have this, we cannot report your completion. The exam proctor "PSI Exams" can take a few days to process the upload after we send it to them.

How do I renew my California real estate license?

Register a user ID and password on the eLicensing site at https://secure.dre.ca.gov/elicensing/. After you have finished your courses, log onto the eLicensing site.

For more information:

Why is the California DRE rejecting my fair housing course?

You are uploading credit for an old version of Fair Housing that does not meet 2023 content standards. Do not upload this certificate. See this article for more in-depth information.