Mortgage Advertising Practices Training Course

This course is written with a focus on consumer protection. Most, if not all of the regulations of the mortgage and banking industry are implemented to protect the consumer.

Course Objectives:

The objective of this course is to provide you with a better understanding of laws that protect consumers from untruthful mortgage advertising. Understanding what you can and cannot do in regard to advertising loan products is vital when dealing with the public and promoting your services. As an advocate for your customer it is up to you to be diligent in your understanding of the laws and regulations affecting our industry, how they affect you in your business, and how to adhere to them for compliance and consumer protection.

At the conclusion of this course you will be able to:

• Identify the Consumer Financial Protection Bureau's rules on mortgage advertising, including the scope, definitions, and prohibited representations for mortgage loan promotional advertising.
• Give examples of statements used in mortgage lending advertising that may be in violation of the CFPB's advertising rules.
• Recognize the difference between the CFPB advertising rules and the rules set forth in the Truth in Lending Act.
• Describe the restrictions on kickbacks and referral fees outlined in the Real Estate Settlement Procedures Act.
• Explain the Federal Trade Commission's rules regarding advertised endorsements.
• Recognize the importance of consumer privacy protection rules by understanding the national Do Not Call registry and the CAN-SPAM Act.