The New Broker's Benchmark: Prepare and Perform!

The New Broker's Benchmark: Prepare and Perform! is a video course series designed to provide information on suggested policies for your brokerage that will assist you in maintaining compliance with the Department of Real Estate.

There will be videos to watch on multiple pages, as well as interactive quizzes and reviews to ensure comprehension. A final exam will be required at the end of this course to signify completion.

In Part 1, Prepare, we'll review how to best prepare for yearly business planning and to adjust your plan throughout the year. This course will also cover components of the CA-RPA, CA-RLA an how to understand your financial statements. In this section you will be able to:

• Identify the common organizational structures in real estate and how they might affect how you run your business;
• Understand, how to set up or update an Office Policy Manual for your brokerage;
• Explain valuable information, instruction, tools and techniques for running a real estate brokerage from an operational point of view;
• Learn about specific aspects of managing financial statements for your brokerage business.

In Part 2, Perform, we'll review how to set appropriate policies for your agents and employees. You will also learn what to include in your office policy manual. In this section you will be able to:

• Identify the rules in which your agents will follow when they interact with clients, other agents and staff;
• Understand, how to set up or update an Office Policy Manual for your brokerage;
• Explain valuable information, instruction, tools and techniques for running a real estate brokerage from an operational point of view;
• Learn about specific aspects of handling dispute resolutions with your agents and clients.

This course is a series of videos recorded from a live webinar so that you can learn the material in an Online Anytime format. Annette Graw, an experienced REALTOR®, shares her knowledge on managing the brokerage, office assistants, agents and other staff.