This is a non-credit course. Not for license renewals.
The ability to negotiate is a major part of the service package that real estate professionals offer to get a seller the best price and terms available in the marketplace today. Negotiation is also a valuable skill to help a buyer get the home they desire at a fair price with terms that are pleasing to them. It's important to recognize that real estate professionals negotiate more often than they may realize! Every incoming call, client consultation meeting, and open house event includes some level of negotiation.
The ability to understand and recognize different negotiating styles and strategies results in successful client interactions and closed transactions. This course introduces students to DISC Behavior Profiling, training students how to build trust and connect with others, balance emotion and logic, reduce stress, and ultimately achieve a Win-Win-Win negotiation.
The modules covered in this course are:
- Defining Negotiations
- Identify Your Negotiation Style
- Measuring Your Success
- Recognize Other’s Negotiating Strategy
- Choosing the Right Negotiating Style
- Build Trust
- Develop Understanding
- Reduce Stress
After completing this course, you will be able to:
- distinguish between obvious and non-obvious negotiations
- identify statistics you should analyze to succeed in negotiations
- distinguish between four DISC behavior profiles of other negotiators
- implement the most effective negotiation strategy for the situation
- establish improved levels of rapport and trust
- distinguish between transactional and connector questions
- provide perspective to avoid the pitfalls of highly emotional negotiations
This course is divided into eight chapters. Each chapter begins with a video lecture from the course coach, Jackie Leavenworth. Jackie will teach you efficient ways to handle both negotiations and those you are negotiating with. After the lecture, interactive activities will help reinforce the tips you just learned. The chapter will end with a short multiple-choice question quiz.
After completing all of the modules and a short feedback survey, a course completion certificate will be issued. Keep this completion certificate for your personal records. If you choose to purchase continuing education credit at checkout, a real estate continuing education certificate will also be issued. North Carolina REALTORS will then upload your course completion credit to the North Carolina Real Estate Commission.
Course Completion Requirements
- Download Student Manual
- Complete each module
- Complete course evaluation
- Pass final exam
Access to this course is allowed for 45 days, with a 45 day extension, if needed. Contact Tech support (see contact info below) for an extension. The course will be available 24 hours a day, 7 days a week, unless there is scheduled system maintenance. If this course is not completed within the given amount of time, a reinstatement fee may be charged.
North Carolina Real Estate CE Credit Disclaimer - Although you have 30 days to complete the CE version of this course, all CE for the current renewal period must be completed by June 10. CE credit will not be available from June 11 to June 30.
This course is compatible with all major web browsers and operating systems. This includes Internet Explorer 8+ and current versions of Chrome, Safari, Opera, and Firefox. Current Android and iOS mobile devices are supported.
Keynote/OnlineEd Technical Support
(9:00 a.m. – 5:00 p.m. Pacific Time, Monday-Friday)
(All day and weekend response)
Please contact tech support for any questions or issues with the course.
Although this course is largely self-guided, you may contact your instructor at Jackie@CoachJackie.com if you have questions or concerns about the course content.
Issuance of Course Credit
At the end of this course, you will receive a link to download a legal completion certificate. This certificate can be printed on your personal printer. If you do not have a printer, you may contact OnlineEd Tech Support to have a copy faxed or mailed. Credit will not be issued for incomplete or partially completed courses.
Price, Cancellation, and Refund Policies
Keynote online course pricing is available on the purchase page for each course. No refunds are available for this course. Cancellation requires no notification and students may discontinue the course at any time.
Policies on Cheating and Misrepresentation
Misrepresentation of personal identity is strictly forbidden for all OnlineEd courses. Falsifying personal information, forgery, and misrepresentation may result in immediate suspension. Additional actions by state and federal agencies may include loss or suspension of a license, failure to grant a license, fees, or criminal prosecution.
Cheating on courses that supply completion certificates, designations, or official credit is not tolerated. OnlineEd is not obligated to continue to furnish credit or continued support for students caught cheating on any part of the coursework or testing.